Kura by Zeelo Help articles

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Kura by Zeelo Help articles

Organisations and System Users

Organisations and System Users

For Kura system users, these help pages cover everything from setting up your organisation to linking profiles.

Step by step portal guides

Setting Pricing For The Next Academic Year

Reviewing a passenger's bookings

Emailing or telephoning a profile contact

Adding a vehicle

Creating route waypoints

Extending a route schedule

Viewing live journey map

Viewing passenger status on a journey

How to create profiles

Creating a route with different timings on different days

Send journey notification

How to create a route in the Kura Portal

How to add passengers to routes

How to create notifications - Video guide

How to add a passenger profile

How to create a route in the Kura portal - video guide

Setting pricing

Adding exception days to a route

Editing a vehicle

Viewing route calendar

Removing passengers from routes

Bulk Maintenance - Download, Editing and Upload of Profile Data

Reviewing spare capacity on a route

How do I view the passengers boarded on a specific journey?

Viewing live journey event log

Adding a new stop to an existing route

Difference between a stop and a passing point

Adding a Building to your Organisation

Adding an Admin

Adding a token to a passenger

Setting Booking Window Threshold Times

Exporting Passenger Manifest Report

Assigning unique route settings

How to add passengers to routes - Video Guide

Adding an emergency contact

Sending invites to new users

Assigning drivers, vehicles and capacity to a route

Create a new user permissions group

Searching profiles

How to create a new organisation

Changing timings on a route

Adding Passenger Profile Tags

How to create notifications

Copy to create a new route with option to reverse

Activating Kura Pay

Adding a system administrator profile

Deleting a stop from a route

Allowing or restricting passenger bookings

Setting Minimum Purchase Criteria

Adding a driver

Linking an observer to a passenger

Editing user permission groups

Allowing drivers to skip stops

Adding terms and conditions

See more

Useful Information

Tested System Limits

Ownership and Activation of Stripe Accounts

Using RFID Tokens

Enabling Apple and Google Pay in Stripe

Kura Employees Admin Portal

Wonde Implementation for existing organisations

Kura's Data Processing Agreement

Kura Payments - Recommended Stripe Account Settings

Wonde Implementation for new organisations

Boarding/Disembarking methods

See more

Trouble Shooting

Why was a geofence not registered?

Why can't trips be booked in the app?

Why I am not receiving location updates?

Why are notifications delayed?

Configure Person Profiles

Why is the user not linking successfully or seeing the correct information?

Complete Library of Portal User Guides

Complete Collection of Portal User Guides