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Help Center

Day of travel

Day of travel

Vehicle tracking, alerts, boarding the shuttle

Scan to board - How to Track

What happens on the day

How can I receive notifications & alerts about my trip?

What time do I need to be at my stop?

What do I need to board the bus?

Leaving a rating after a trip

How to locate where I will be picked up?

What to expect on the day of travel?

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Get helped on the day

My bus is running late

I can't access the QR Code boarding pass

My child cannot find their boarding pass

Why is my vehicle tracking not accurate or not working?

My bus hasn't showed up, what should I do?

Report an issue about your trip

Will the driver wait for me if I'm late? Will the driver wait for my child if they're late?

What to do if I (or your child) was denied boarding because the bus or vehicle was full?

I received incorrect notifications about my child's trip

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