Bookings
Making bookings, changing & cancelling
"How to" articles
- How do I cancel or change a booking?
- How far in advance can I book my rides? When will trips be available
- How to get a pass and book rides on behalf of my child?
- My child is unable to / won’t use the bus today
- How to change the default stops linked to my pass?
- How to share the booked rides, passes and QR Code with your child for school
Troubleshooting
- I can't book on a trip
- I was incorrectly deducted ride bundle credits
- I can't change my booking
- I can't book some trips, some times and dates are missing when I try to book
- My pass didn't automatically book my rides (School Travel Pass)
- A trip is fully booked, no seats/space available, my bus is full. How to check availability.
- Do I need to book seats if I already have a Travel Pass or a Ride bundle?
- Can my child use another route temporarily instead of their usual route?
- How can I check I've correctly booked my child?
- Can I book / repeat the same booking onto several days in one go?