A trip is fully booked, no seats/space available, my bus is full. How to check availability.

If you are trying to book a trip (outbound or inbound/return) on a specific date, reserve a seat, or get a ticket for a bus, coach, or shuttle and see messages such as “No seats available” or “Fully booked” …it means the journey is already at full capacity for that date and time. This means that there is no space left on this route for you to secure a seat, so you will be unable to book. This applies whether you’re booking in the app or through the website.

Parents and riders often describe this as “bus full”, “no space on the bus”, “unable to book a ride”, “no rides showing”, or “no tickets available.” These phrases all refer to the same situation: the bus is already at capacity, and you can’t proceed with the booking.

Why This Happens

No seats are available for that journey or trip, and there’s no spare capacity.
Peak travel times (such as Monday mornings or after school) will fill up faster.
You may be booking too close to the departure time, and spaces have already gone.

Tips to Avoid Fully Booked Trips

Book in advance where possible.
Avoid last-minute bookings during peak travel times.
Keep an eye on the app/website for cancellations that free up space.

Can I still get a seat?

If the bus is full, we can’t add seats directly.
Only the employer or school that manages the route can decide whether to increase capacity or release more seats.

What should I do if I need to travel?

Check other times/dates in the app for availability.
If you purchased a pass or ride bundle but can’t book because trips are full, your rides remain valid and can be used once seats are released.
If a driver mentions empty seats but the app shows “fully booked,” those seats aren’t available for booking (e.g., reserved or restricted to maximum safe capacity).
Check regularly in case someone cancels: If a passenger cancels, you may be able to get their seat.

Common questions

Q: I can’t book for my child—there are no rides showing. What does this mean?
A: The trip(s) for that day are already full. Please contact the school to request additional capacity.

Q: I bought rides but the app says the trip is full. What can I do?
A: You can use your rides on other dates/times when seats are available, or ask your school/employer about increasing capacity.

Q: Can Zeelo increase the bus capacity?
A: Capacity is controlled by the school or employer running the service, not Zeelo.