Day of travel
Vehicle tracking, alerts, boarding the shuttle
What happens on the day
- How can I receive notifications & alerts about my trip?
- How to track your vehicle on services that don't require booking ahead ("Scan to board")
- What time do I need to be at my stop?
- What do I need to board the bus?
- Leaving a rating after a trip
- How to locate where I will be picked up?
- What to expect on the day of travel?
Get helped on the day
- My bus is running late
- I can't access the QR Code boarding pass
- My child cannot find their boarding pass
- Why is my vehicle tracking not accurate or not working?
- My bus hasn't showed up, what should I do?
- Report an issue about your trip
- Will the driver wait for me if I'm late? Will the driver wait for my child if they're late?
- What to do if I (or your child) was denied boarding because the bus or vehicle was full?
- I received incorrect notifications about my child's trip