I created an account but should have used my organization's SSO instead

What to do if you created an account using a personal email address and should have been using your organization's SSO (Single Sign On) instead

Let's help you get set up with the right account to ensure a smooth and efficient experience with our services. Having the correct account configuration is essential for accessing all the features provided by Zeelo. This guide will walk you through the necessary steps to update your existing account details and create a new account that aligns with your organisation's requirements. By following these instructions, you can avoid any potential issues that may arise from conflicting account information and make the transition seamless. Let's get started!

Step 1: Change your current account details so it doesn't clash with the account we will set up next

1. Log in to the Rider App
2. Open the "Account" tab
3. Tap on the "Edit ✏️" icon in the top right
4. Change the phone number (which can only be used once for each account), for example, to a phone number you will never use with Zeelo (such as your partner's).
5. Change and save your changes.
6. Recommended: Delete this account (if you haven't bought any pass yet) by selecting the "Delete account" button, and complete the flow.

Step 2: Create a new account using your company's SSO

1. On the "Log in / Create an account" screen, select "Continue with email"
2. Type in the email you use at your organisation
3. If your company is using SSO (Single Sign On) for this email domain, you will be redirected to your organisation's login screen
4. After successfully logging in, you will be redirected to the Zeelo rider app or web app, where you will be prompted to provide any missing details and accept our terms of use.