Accidentally purchased the wrong travel pass or selected the incorrect route? Here’s how to contact us to get it corrected quickly and get the right pass for your journey.
If you have made a genuine mistake while obtaining your pass, we understand that errors can happen. We encourage you to reach out to our dedicated team for assistance. Our goal is to help you rectify the situation as smoothly as possible.
To initiate the process, please fill out this quick form with the relevant details of your issue. This will enable us to understand your situation better and provide you with the most effective support. Once you submit the form, our Customer Care team will review your request and get in touch with you within 24 hours to discuss the next steps. We appreciate your patience and look forward to helping you resolve this matter promptly.