When booking on behalf of a child, which account details / email / name should I use?
When a parent is paying / booking school or college transport for their child / son / daughter, the account details should use the parents emails and name.
Step 1: Create an account or log in
When managing bookings for a school student, you can decide to use one of the following setups:
- As a parent or guardian, you can set up an account using your own email address and then link your children to your account for easy management. This option is particularly recommended if your children do not yet have a smartphone.
- Set up a Zeelo account using your children's individual email addresses if they have their own smartphones. This option is ideal if you trust them to manage their bookings and make payments through their accounts.
Step 2: After creating an account / logging in, we'll ask you to confirm the name of the people travelling
Depending on whose details you have used to create the account:
- If you created the account using a Parent or Guardian's email address, you will need to provide the names and dates of birth for each child.
- If you created the account with your child's email address, it is essential for them to select their own name from the drop-down menu when asked to specify who is travelling.
This ensures that the correct names are associated with the boarding passes, providing the driver with an accurate list of student names.
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