I've been granted a bursary promo code at my school / college but have already bought a travel pass / ride bundle, or already setup a direct debit
Read this article to understand how to apply your bursary promo code to your payment / direct debit or to get a refund for a pass or bundle you have already purchased
If you've already purchased a Travel Pass / Ride bundle / Ticket before getting your Bursary promo code, it's not currently possible to retroactively apply a Promo code to a Travel pass / Ride bundle / Ticket you've already purchase, or to a Direct Debit you've already set up.
Please get in touch with our team as soon as possible so we can help you refund your pass or change your direct debit setup.