When purchasing a Travel Pass or a Ride bundle, a pick-up & drop-off stop are set by default.
Sometimes you may need to change the pick-up stop associated with a Travel Pass or a Ride bundle, for example if you move house.
It's not currently possible to change the stops in the Rider App or the Web-app.
But if you really need to start using a different pickup on a daily basis, here's what to do:
- Find the stop you desire to use instead by searching alternatives in your program page in the Rider App or Web-app. See this article to help find your program and consult all the stops on a map.
- Contact our customer care team via this request form and we will update the default stops associated to your Travel Pass or Ride bundle for you.